Businesslike Government : Lessons Learned from America's Best Companies

Illustrated with cartoon strips from the popular Dilbert series, this book by V.P. Al Gore examines lessons learned from examining successful Amer. businesses in the effort to reinvent the U.S. govt. Drawing from input at the Summit Conf. on Reinventing Govt. & dozens of meetings with top execs. & mgmt. experts, this handbook details key principles & achievements that can be applied to practices of the Fed. govt. providing service to the taxpayer as a customer of the govt., unleashing the creative power of govt. employees, cutting waste & red tape, technology, & effective regulators in partnership with industry, & more.