Absolute Efficiency: Book One: A Guide to Operational Efficiency in the Theme Park Industry

Absolute Efficiency is the first ever book about managing queues in a theme park. We’ll be sharing some of the best practices from theme parks around the world. We’ll look at how to spread your guests out more evenly through the longer days vs more days, crowd calendars, events, different pricing strategies, managing new attractions, weather proofing and broadening your demographics. We’ll find out how to re-distribute your guests more evenly around the different layouts, virtual queuing, advertised waiting times, guest planning, opening ceremonies and evening entertainment. In the final section we’ll look at capacities. How do you design a high capacity theme park? We’ll explore the critical factors, discussing the safety and the guest experience. There’ll be an in depth look at a number of parks, including; Coney Island, Holiday World, Dollywood and Hong Kong Disneyland. You’ll never look at a queue in the same way again. Let’s declare war on lines.